Your most commonly asked questions answered here!
1. What types of clip on earrings are there?
2. Does it hurt to wear clip on earrings?
Wearing clip on earrings do not have to hurt! If you are experiencing pain with clip on earrings, it is usually due to either the wrong tension on the clip or wrong clip on selection for your ear. Sometimes it may take some trials to find the right style and tension for your ear lobes. If you ever have any issues with choosing the right one, you can always reach out to our customer support team (email@example.com) for help!
3. Do the clip-on earrings stay on?
Our clip-on earrings closure styles ensure a good hold without hurting throughout the day. Read our guide to our different types of clip-on earring closures to find the one most suitable for your ear. Certain styles have an automatic adjusting mechanism such as the sliding spring, and some adjustable mechanisms need to be done manually such as the screw-back closure, ear cuffs, or mosquito coil. You can read more about how to manually adjust your clip-on earrings here.
4. How do I know which closure type is right for my ear?
We have developed several guides to help you find the right closure type for your ear. Our team is also always available to help provide some recommendations! Reach out to our customer support team at firstname.lastname@example.org.
5. Which earrings are right for me if I have a metal allergic reaction?
For your metal allergy, it is important to differentiate if you have the allergic reaction from previous metals with piercings or if you get a reaction with metal on other parts of your skin (eg. with rings, necklaces). Most commonly people who experience an allergic reaction with metals from a previous piercing do not get the same issue with clip-on earrings despite being in contact with the metal. This is because clip-on earrings rest on the surface of the skin (similar to a ring or a necklace) and not through a piercing hole. However, if you have an allergic reaction to a certain type of metal, it would be best to avoid the metal altogether. If you are unsure, please consult a medical professional first.
6. Are your earrings allergen free?
All our earrings are nickel-free (a common allergen) but we have gold-plated or stainless steel options too in some styles.
7. How do I care for my jewelry?
Here are our tips on caring for your jewelry pieces to ensure it stays looking beautiful:
- Keep your jewelry pieces away from water, lotions, creams, perfume, sweat, and other liquids. If your piece gets wet, wipe it dry.
- Avoid swimming, bathing or showering with jewelry on
8. Why is my discount code not working?
Please note our discount codes do not apply to products that are on sale, sets, or gift cards. Please also make sure the discount code is not expired. If you have questions, please reach out to our customer support team at email@example.com.